At Tarzit (operated by Tarzit Technologies), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and our website platforms (collectively, the "Service").
Please read this Privacy Policy carefully. By accessing or using our Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information about you in a variety of ways when you interact with our Service. The information we may collect includes:
Personal Information
- Profile details: Your full name, email address, mobile phone number, and password when you register for an account.
- Delivery coordinates: Your home address, office address, and exact GPS location coordinates. We collect precise location data to connect you with nearest vendor shops and display accurate delivery timelines.
- Payment details: Secure payment tokens generated during checkout. Credit card, debit card, UPI details, or net banking information is processed directly by secure, licensed payment gateway providers. We do not store raw card numbers on our servers.
Usage and Technical Data
- Device details: Your mobile device's unique brand, OS type (Android or iOS), browser type, and Internet Protocol (IP) address.
- Activity logs: Pages viewed, search terms entered, categories visited, items selected, and duration spent on different parts of the Service.
2. How We Use Your Information
We use the information we collect to operate, improve, and analyze our Service. Specifically, we use your data:
- To register and manage your customer account.
- To process orders and coordinate with vendor partners and delivery personnel to deliver your purchases.
- To calculate delivery fees based on real-time distances between vendor coordinates and your delivery location.
- To facilitate direct customer-to-agent and customer-to-rider communication via our in-app chat.
- To manage your digital wallet balance and calculate referral rewards.
- To send order notifications, updates, and occasional marketing or promotional offers (which you can opt out of at any time).
- To detect and prevent fraudulent transactions, spam, and system misuse.
4. Data Security
We implement appropriate technical, physical, and administrative security measures to safeguard your personal data from unauthorized access, alteration, theft, or destruction. We utilize industry-standard TLS/SSL encryption for data in transit and secure database storage.
However, please note that no transmission of data over the internet or method of electronic storage can be guaranteed 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
5. Your Rights
You have control over your personal data. Depending on your location and account status, you have the right to:
- Access the personal information we hold about you.
- Modify or update your profile details directly from the in-app Profile tab.
- Delete your account and request erasure of your data by contacting support.
- Restrict or object to our processing of your personal data.
- Withdraw your consent to track location at any time through your mobile device system permissions.
6. Cookies and Tracking
We use browser cookies, local storage tokens, and mobile software development kits (SDKs) to maintain your session, authenticate your login state, remember items in your shopping cart, and analyze aggregate user patterns.
You can manage your cookie preferences through your web browser settings. Disabling cookies may limit some features, such as maintaining a persistent login session or keeping items in your cart.
7. Third-Party Links
Our Service may link to external, third-party sites or services (e.g., payment gateways, maps, external advertisements). We do not control and are not responsible for the privacy practices of external web platforms. We recommend you read the privacy policy of any third-party link you visit.
8. Children's Privacy
Our Service is intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected data from a child under 13, please contact us immediately to have it deleted.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our operational procedures or regulations. We will post any updates on this page and revise the "Last Updated" date at the top of the policy. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions, comments, or concerns regarding this Privacy Policy or our data processing practices, please feel free to reach out to us:
- Email: support@tarzit.com
- Phone: +91 98765 43210
- Address: Tarzit Technologies Office, Tamkuhi Raj, Kushinagar, UP, 274407